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Severe Weather / Hazardous Road Conditions Protocol
SNOW ROUTES/SCHEDULES
Weather and road conditions may require Bend Area Transit to move Route 3 to its designated snow route or to declare a "Snow Schedule". Riders will be alerted to snow schedules via the media, by calling 322-5870, going to www.bendareatransit.com and by alert boards placed at Hawthorne Station and other significant stops.
FLAG STOPS (Route 11 Loop only) Be near, but a safe distance from the road and face towards the direction the bus is traveling from. When you see the bus please raise your hand to indicate to the driver you wish to board. If you cannot raise a hand or may need an alternate location to board with a mobility device, please contact Bend Area Transit for assistance. To leave the bus, please indicate the location to the driver. The bus will only stop in safe locations.
RIDER ALERT For your safety we'd like to remind riders of the following: A. Expect delays as construction affects buses just like personal vehicles. Thank you for riding BAT and for your patience as we complete these improvements to benefit all of our riders. SAFETY TIPS & COURTESY RULES We ask for your cooperation to help make riding the bus an enjoyable experience for everyone. • Weapons or firearms are not allowed • Eating, smoking, and consumption of alcohol are not allowed. • Drinks are allowed in spill-proof containers only. • Shirt and shoes are required. • Disruptive behavior, profanity or vulgar language will result in removal from the bus. • Keep bus aisles clear of packages, strollers, etc. • Keep seats clean and place all trash in trash cans. • Service animals and pets within carriers are welcome to ride; however, the animal is the responsibility of the owner. • Use earphones to listen to your radio / audio device. • Do not cross in front of or behind the bus; wait for the bus to pull away before crossing the street. • Do not attempt to board a bus which has pulled away from the curb; drivers are not allowed to return to the curb once departed. Bend Area Transit has the right to refuse service to anyone not complying with these rules.
BOARDING LOCATIONS Bend Area Transit bus stop signs are at each bus stop throughout Bend. Buses will only stop at these locations to board and let passengers off. Although Bend Area Transit makes every effort to operate its services as scheduled, schedules may vary due to weather, traffic, or other conditions.
BOARDING THE BUS
SEATING
LEAVING THE BUS
BIKE AND BUS PROGRAM  Bend Area Transit's Bike and Bus Program lets you bicycle and ride the bus. Bike racks accommodating two bikes (three on most buses) are mounted on the front of each bus. Signal the driver that you will be loading a bike and please use the inner most position. Racks are available on a first-come, first-served basis. Passengers are responsible for unfolding the bike rack and loading, securing, and removing the bicycle from the bus, and refolding the bike rack.
HOLIDAY SERVICE Closed all major holidays. BAT buses do not provide service on the following major holidays: New Years Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, and Christmas Day
LOST AND FOUND If you lose something while riding on a bus, report it as soon as possible. Please call 322-5870 during business hours, provide a description of the lost item and let us know the route number, date and time of loss. If you find something on a bus, please give it to the driver. |
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