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Laboratory

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Laboratory Division
The City of Bend Water Quality Laboratory is part of the Environmental Services Group of the Public Works Department whose purpose is to help the City plan for and respond to public health and environmental issues. The main function of the Water Quality Laboratory (WQL) is to provide City staff with the high quality data they need to make informed decisions and maintain regulatory compliance.


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 Accreditations

 Testing

 Clients

 Links

 





Laboratory Accreditations
The lab is accredited by the Oregon Environmental Laboratory Accreditation Program (ORELAP), National Environmental Laboratory Accreditation Program (NELAP) and the Oregon Department of Health Services to perform analyses under the regulations administered by these agencies. Laboratory staff is experienced in a wide range of sampling and testing methods for both water and solids. Staff members have college degrees in chemistry, biology, microbiology or environmental science and all have years of experience with environmental testing in government and private sector laboratories. 

 

Testing
Among the analyses routinely performed are trace metals, nutrients, conventional chemical and physical parameters (BOD, TSS, etc.), and bacterial testing.

All testing is done using approved methods of analysis. Procedures are documented through Standard Operating Procedures and the Laboratory's Quality Assurance Manual. All data is reviewed by the Quality Assurance Officer and entered into the Laboratory Information Management System (LIMS) to ensure that data will always be safe and readily available for future reference.

 

Clients
Our clients within the City include the Water Reclamation Facility (WRF), the Water Division, Stormwater Management, Biosolids Management and Engineering Division.

 

Web and Document Links 
1. Oregon Environmental Laboratory Accreditation Program
http://oregon.gov/DHS/ph/orelap/index.shtml

2. National Environmental Laboratory Accreditation Program (NELAP)
http://www.epa.gov/nelac/nelap.html

 

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Water Quality Laboratory
Water Reclamation Facility Campus
McGrath Road
Bend, Oregon 97701
Phone:  322-6330 
FAX:  322-6345

Business hours
Monday - Thursday  6:00 a.m. – 4:30 p.m.
Friday    6:00 a.m. – 3:30 p.m.
Saturday  7:00 a.m. – 9:00 a.m.

 

Highlights
Utility Billing Information
The City of Bend Water Billing Customer Service is available by phone at 388-5515.
Bike Lane Repair Request Form
Use this form to request bike lane repair or maintenance   - For serious hazards call 317-3000.
Call Before You Dig
Link to the Oregon Utility Notification Center for information.
Water Meter Information
City of Bend water meter installation forms and information.
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