Frequently Asked Questions
(For phone numbers listed, use area code prefix 541)
Directory of Services
What is the official elevation for the City of Bend?
The official elevation is 3,621.25 established by Benchmark 13, located at NW Wall and Louisianna.
How do I set up my water and sewer accounts in my new home?
Call the Finance Department at 388-5515 or click here for more information.
How do I get a marriage license? You need to obtain your license through
Deschutes County or call 388-6549.
How do I get a birth or death certificate? You need to obtain your license through Deschutes County or call 322-7400.
What hours is City Hall open? Where is it located?
City Hall is open from 8:00 A.M. until 5:00 P.M. Monday-Friday except on posted holidays. City Hall is located at 710 NW Wall Street in downtown Bend. The Permit Center counter is open from 9:00 A.M. to 11:30 A.M., and 1 P.M. to 4:00 P.M.
Who are local providers of digital cable, high-speed Internet and phone service in Central Oregon?
Providers include Bendbroadband. Phone number: 541-382-5551.
Webformix, phone number 541-385-8532.
How do I contact City Hall?
Call 388-5505 or use this web page contact list to obtain a direct number.
How do I license my dog?
Deschutes County requires that every person owning or keeping any dog that has a set of permanent canine teeth or is six months old, whichever comes first, shall within thirty days after he becomes the owner or keeper of the dog, and yearly thereafter, procure from the County a license for the dog. License forms are available at Deschutes County Finance Department, veterinary offices, as well as the Redmond and Central Oregon animal shelters.
What is the Police Non-Emergency Number?
The Police non-emergency is: 693-6911.
Can I schedule a tour at a fire station?
Yes, please call the City of Bend Fire Department at 322-6300 to set up your tour.
Where can I get help to install a child car seat correctly?
Every third Wednesday of the month, from 10:00 A.M. until 1:00 P.M., Bend Fire offers free help to install your child car seat correctly. The clinic is held at 1212 SW Simpson Avenue.
When are City Council Meetings scheduled?
City Council meetings are held the first and third Wednesday of each month. Check the Council agenda/packet web page for more information. For information on your City Council, check the City Council member web page.
Are business licenses necessary for doing business within the City of Bend?
The City of Bend officially established a business license ordinance January 18, 2006. The purpose of the business license is to provide accurate and detailed information on businesses for better public safety response. For more information, click here.
What do I need to do to hold a special event in Bend?
The City of Bend welcomes public events and small gatherings, however all events in the City of Bend require a special event permit. The first step in obtaining a special events permit is to call the Bend Police Community Liaison at 322-2976. For more information, check the City Special Events web page.
Is open burning allowed in Bend?
No. Effective in 2009 the City Council banned open burning.
How do I get an address sign?
Call the Fire Administration office at 322-6300 to have an application mailed to you or download the application by clicking here.
How do I obtain a FireMed application?
Call the Fire Administration office at 322-6300 and ask for a FireMed application to be mailed to you.
Does the City offer public transit service?
The City offers the BAT or Bend Area Transit for the general public and to those who need curb-to-curb, shared ride paratransit services, the City offers the Dial-A-Ride service. For more information, call 322-5870.
How do I report potholes or problems with dust control?
Call the Public Works hotline at 317-3002.
How can I find out more about other Bend services, organizations and city life?
Check out "Other Bend Links" on the City web site.
